Contact Us

Have questions? We're here to help. Get in touch with our support team.

Get in Touch
We're available to assist you with any questions or concerns about our platform.

Email Support

Send us an email and we'll respond within 24 hours.

support@nodemining.com

Support Ticket

Create a support ticket through your account dashboard for faster assistance.

Go to Support Center →
Response Times
General Inquiries24-48 hours
Technical Issues12-24 hours
Urgent Matters6-12 hours

Account-Related Issues

For account security, password resets, or transaction issues, please log in to your account and use the support ticket system for faster and more secure assistance.

Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions

How do I get started?

Simply create an account, deposit PI tokens, and choose a mining node package. Your daily rewards will start automatically.

How long does withdrawal take?

Withdrawal processing times vary by investment tier, typically ranging from instant to 7 days depending on your package.

Is my investment safe?

We employ industry-leading security measures including encryption, secure authentication, and regular security audits to protect your funds.

Can I change my investment package?

Yes, you can withdraw from your current package and invest in a new one at any time. Your previous investments continue earning until withdrawal.